Coinfloor Support
-
Choosing Coinfloor Exchange UK
-
Getting started
-
Opening a Coinfloor Account
-
Two-factor authentication
-
I have installed the Authy app but can't see Coinfloor Exchange UK on my list of accounts.
-
I have installed the Authy app but get "Multi-device is disabled" error
-
What is two-factor authentication (2FA)?
-
Why do you require two-factor authentication (2FA) at all times?
-
Do I need the Authy app?
-
What can I do if I don't receive the registration SMS token?
-
Why does the Authy token return error "Invalid"?
-
Can I change my registered two-factor authentication method?
-
What if I lose my phone and can't access my account?
-
I have installed the Authy app but can't see Coinfloor Exchange UK on my list of accounts.
-
Account Verification
-
-
General
-
Deposits & Withdrawals
-
Why can I not see the fiat deposit details immediately after approval?
-
How can I withdraw cryptocurrency?
-
How can I change my bitcoin withdrawal address?
-
Can I pay for my purchases with bitcoins directly from my Coinfloor Exchange UK account?
-
Can I send bitcoins to somebody else from my Coinfloor Exchange UK account?
-
How does Coinfloor Exchange UK provide quick 10XBT withdrawals without risking client bitcoins?
-
How can I deposit funds to trade on Coinfloor Exchange UK?
-
What do I type in the comment / title field of the GBP bank transfer?
-
Can I open a Corporate Account or a Sole Trader Account to use my business bank account for transfers?
-
How can I withdraw fiat from Coinfloor Exchange UK?
-
How can I change my bank details?
-
What does three confirmations required mean?
-
Can I send my mining payouts directly to my Coinfloor Exchange UK deposit address?
-
For how long can I keep funds in my Coinfloor Exchange UK account?
-
April 2018 change of deposit and withdrawal minimums
-
Why can I not see the fiat deposit details immediately after approval?
-
Trading on Coinfloor Exchange
-
Security
-
What is Coinfloor Exchange UK's Anti Money Laundering policy and how does it affect me?
-
Are my bitcoins safe with Coinfloor Exchange UK?
-
How do you protect my personal data?
-
Is my password secure in your database?
-
How long will you retain my details?
-
Who can access my data?
-
Is Coinfloor Exchange UK's site secure?
-
How can I disclose a suspected security vulnerability to Coinfloor Exchange UK?
-
What is Coinfloor Exchange UK's Anti Money Laundering policy and how does it affect me?
-
API
-
Does Coinfloor Exchange UK have a public API?
-
Where can I find Coinfloor Exchange UK’s API documentation?
-
Where can I find credentials for accessing the trading API?
-
How to perform authentication of the WebSocket API?
-
What is Coinfloor Exchange UK BIST API?
-
What security measures protect Coinfloor Exchange UK's API users?
-
Does Coinfloor Exchange UK have a public API?
-
Miscellaneous
-
Taxes FAQ
-
Where can I find my transaction history?
-
Trouble with accessing a Coinfloor Exchange UK account.
-
Risk warning
-
Can I trade other cryptocurrencies on Coinfloor Exchange UK?
-
How can I close my Coinfloor Exchange UK account?
-
Why does Coinfloor Exchange UK use XBT code for Bitcoin instead of BTC?
-
Taxes FAQ
-
Contact
-