How can I close my Coinfloor account?

We're sorry to see you go. If you wish to close your Coinfloor account, please contact Coinfloor Support choosing "Close the account" as Question type.

Our main priority at Coinfloor is protecting our customers security and funds, which is why we will ask you a few questions before we approve your request.

Your Coinfloor account will be closed within 10 business days from confirming your request.

Please keep in mind that having an account with Coinfloor doesn't cost anything and we keep and use information in line with the Data Protection Act of 1998, so if you do consider using our platform in future, you can still cancel this request to avoid the necessity to register your account once again.

You can find out about how we store your data here: How do you protect my personal data?

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