To withdraw GBP or EUR, simply log in to your Coinfloor trade account and select "My Account" on the top navigation bar and select "Withdraw". Choose the asset you want to withdraw and follow instructions.
To place withdrawal requests you need to register your bank account details for international transfers (IBAN and BIC/SWIFT). Initially, UK Faster Payments withdrawal details will be calculated based on IBAN and SWIFT details provided.
The account you register must be held in your name and match the details you have provided in ID verification. Withdrawals to third party accounts are forbidden and will not be processed. If you wish to withdraw to a business bank account please upgrade to a Coinfloor Exchange UK Corporate Account.
How to register Bank Details:
Please enter your bank details carefully as you will not be able to change these details without contacting Coinfloor Support and verifying your identity again. The form requires you to fill in your bank details for international transfers. You need to provide:
- IBAN Number - IBAN stands for International Bank Account Number and it’s the standard format for identifying account numbers issued within Europe. Look for your IBAN number on your statement or check with your bank.
- Bank Swift / BIC - stands for Bank Identifier Code and it tells the overseas remitting bank the address to send your funds to. Find it on your statement or check with your bank.
- Bank Name, Branch Country, Street Address, Region (UK only), City, Postcode.
- Here's a couple of useful links to various banks instructions on receiving international transfers: Barclay's, Royal Bank of Scotland, Santander, NatWest.
*If you need to register non-IBAN account please contact Coinfloor Support.
Once you register your bank details you can place a withdrawal request. We process fiat withdrawals every hour during business hours.
The withdrawal will show in your account with a reference in the following formula “CFENU[currency ISO code] withdrawal ID”, e.g. CFENUGBP 8007, received from Coinfloor Limited.