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What should I do if I don't receive the registration SMS token?

SMS is a best effort protocol, meaning your mobile phone provider will do it's best to deliver the SMS to you. High network traffic or SPAM filters could prevent you from receiving the registration SMS.

If you have not received the SMS, please follow these steps:

  • Verify that you have entered your phone number correctly.
  • Check your phone has mobile network signal.
  • Restart your phone. 
  • If you still do not receive the SMS, please contact Support and provide the phone number you registered with (including the country code).
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