Follow

How can I have my Coinfloor Exchange UK account verified quickly?

To accelerate document verification, please ensure you have provided us with the following:

  • A valid passport rather than driving license.
  • ​A high quality colour picture of your documents, rather than a scanned copy.
  • For passports, please include the full ID page and the page next to it.
  • For non-UK national ID cards, please submit one image that shows both sides of your ID card.
  • For driving licenses, please only submit the front of the photocard.

What results in the document verification failure?

  • Submitting documents that are expired or too damaged.
  • ​Submitting images that are:
  • Low resolution
  • Out of focus
  • Black and white
  • Cropped in any way
  • With a flash or other light source reflection
  • Manipulated by camera or scanner software.

Please ensure that each file is no larger than 3MB in size.

 

Have more questions? Submit a request