• Deposits & Withdrawals

  • Why can I not see the fiat deposit details immediately after approval?
  • How can I withdraw cryptocurrency?
  • How can I change my bitcoin withdrawal address?
  • Can I pay for my purchases with bitcoins directly from my Coinfloor account?
  • Can I send bitcoins to somebody else from my Coinfloor account?
  • How does Coinfloor provide quick 10XBT withdrawals without risking client bitcoins?
  • How can I deposit funds to trade on Coinfloor Exchange?
  • What do I type in the comment / title field of the GBP bank transfer?
  • Can I open a Corporate Account or a Sole Trader Account to use my business bank account for transfers?
  • How can I withdraw fiat from Coinfloor Exchange?
  • How can I change my bank details?
  • What does 3 confirmations required mean?
  • Can I send my mining payouts directly to my Coinfloor deposit address?
  • For how long can I keep funds in my Coinfloor account?
  • How can I access the XBT/PLN market?
  • April 2018 change of deposit and withdrawal minimums

• Trading on Coinfloor Exchange

  • How can I sell bitcoins at Coinfloor?
  • Gaining access to Coinfloor Exchange
  • How can I trade on Coinfloor Exchange?
  • What is the minimum amount of bitcoin that can be traded?
  • What are the trading fees at Coinfloor Exchange?
  • What is the order book?
  • What is a Market Order?
  • What is a Limit Order?
  • Will you support trading in other cryptocurrencies on Coinfloor in future?

• Security

  • What is Coinfloor's Anti Money Laundering policy and how does it affect me?
  • Are my bitcoins safe with Coinfloor?
  • How do you protect my personal data?
  • Is my password secure in your database?
  • How long will you retain my details?
  • Who can access my data?
  • Is Coinfloor's site secure?
  • How can I disclose a suspected security vulnerability to Coinfloor?

• API

  • Does Coinfloor have a public API?
  • Where can I find Coinfloor’s API documentation?
  • Where can I find credentials for accessing the trading API?
  • How to perform authentication of the WebSocket API?
  • What is Coinfloor BIST API?
  • What security measures protect Coinfloor's API users?

• Miscellaneous

  • Where can I find my transaction history?
  • Trouble with accessing a Coinfloor account.
  • Risk warning
  • Can I trade other cryptocurrencies on Coinfloor?
  • How can I close my Coinfloor account?
  • What is the Bitcoin Brokers' Agreement?
  • Why does Coinfloor use XBT code for Bitcoin instead of BTC?

• Contact

  • If I have other questions how can I contact Coinfloor?
  • How long does it take to receive an answer for my Support request?
  • What are your business hours?
  • Where is Coinfloor located?