• Autobuy

  • What is Autobuy?
  • What are the fees and minimum for Autobuy?
  • How can I use Autobuy?
  • What is the step by step process for using Autobuy?
  • How do I set up dollar cost averaging?
  • Can I make one off Autobuy Purchases?
  • How do I change or stop using Autobuy?
  • Why set up a recurring standing order?
  • My Autobuy is not being processed. What is happening?
  • Why is there a delay in my Autobuy being processed from the time I transfer?
  • Why can't I withdraw Bitcoin?
  • How do I find my deposit details?

• Autobuy Sweep

  • What is Autobuy Sweep?
  • How do I enable Autobuy Sweep?
  • What is the fee for Autobuy Sweep?
  • What is the minimum for Autobuy Sweep?
  • Why would I want to use this feature?
  • What if I don't want to reuse Bitcoin withdrawal addresses?

• Deposits & Withdrawals

  • Where can I find the deposit withdrawal fees and minimums?
  • How can I withdraw bitcoin?
  • How can I change my bitcoin withdrawal address?
  • Can I pay for my purchases with bitcoin directly from my Coinfloor account?
  • Can I send bitcoin to somebody else from my Coinfloor account?
  • How does Coinfloor provide quick 10XBT withdrawals without risking client bitcoins?
  • How can I deposit funds to trade on Coinfloor?
  • Can I use my business bank account for transfers?
  • How can I withdraw fiat from Coinfloor Exchange UK?
  • How long does it take for fiat withdrawals to clear?
  • How can I change my bank details?
  • What does three confirmations required mean?
  • Can I send my mining payouts directly to my Coinfloor deposit address?
  • For how long can I keep funds in my Coinfloor account?

• New BTC deposit system

  • When I request a new BTC deposit address will the previous address still be valid?
  • What happens if I deposit to my old BTC deposit address? (fixed address that starts with a 1)

• Trading on Coinfloor Exchange

  • How can I sell bitcoin at Coinfloor?
  • How can I trade on Coinfloor?
  • What is the minimum amount of bitcoin that can be traded?
  • What are the trading fees at Coinfloor Exchange UK?
  • How we calculate our fees

• Security

  • What is Coinfloor's Anti Money Laundering policy and how does it affect me?
  • How do you protect my personal data?
  • Is my password secure in your database?
  • How long will you retain my details?
  • Who can access my data?
  • Is Coinfloor's site secure?
  • How can I disclose a suspected security vulnerability to Coinfloor?

• API

  • Does Coinfloor have a public API?
  • Where can I find Coinfloor's API documentation?
  • Where can I find credentials for accessing the trading API?
  • How to perform authentication of the WebSocket API?
  • What is Coinfloor BIST API?
  • What security measures protect Coinfloor's API users?

• Miscellaneous

  • Taxes FAQ
  • Where can I find my transaction history?
  • How can I close my Coinfloor account?
  • Why does Coinfloor use XBT code for Bitcoin instead of BTC?
  • Can I use Coinfloor on all browsers?
  • How can I change my password?

• Contact

  • If I have other questions how can I contact Coinfloor?
  • How long does it take to receive an answer for my Support request?
  • What are your business hours?